Terms & Conditions

1. Introduction & Acceptance

1.1 These Terms and Conditions ("Terms") govern your use of the Crown Green Casino website located at crown-green-casino-canada.com ("Site") and all associated services, products, and content offered therein ("Services").

1.2 By accessing the Site, creating an account, or using any part of our Services, you confirm that you have read, understood, and agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy and Responsible Gaming Policy.

1.3 If you do not agree with any part of these Terms, you must immediately cease using the Site and Services.

1.4 Crown Green Casino reserves the right to modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

2. Definitions

2.1 "Site" — The Crown Green Casino website at crown-green-casino-canada.com and all associated pages and subdomains.

2.2 "User" / "Player" / "You" — Any individual who accesses, registers with, or uses our Services.

2.3 "Account" — The registered player account created on our Site.

2.4 "Services" — All gaming, payment, customer support, and other services provided through the Site.

2.5 "Bonus" — Any promotional credit, free spins, cashback, or other benefit offered to players under our promotional terms.

2.6 "Wagering Requirement" — The number of times bonus funds must be wagered before they can be withdrawn.

3. Account Registration

3.1 Eligibility. You must be at least 18 years old (19 in Alberta, Manitoba, New Brunswick, Nova Scotia, Prince Edward Island, and Quebec) to register and use our Services. By registering, you confirm you meet the legal gambling age in your province.

3.2 Accuracy of Information. You must provide accurate, complete, and current information during registration. You are responsible for maintaining the accuracy of your account information. Providing false information is grounds for immediate account closure.

3.3 One Account Per Person. Each player may hold only one account. Creating multiple accounts — whether for yourself or for others — is strictly prohibited and will result in permanent suspension of all accounts and forfeiture of any balances.

3.4 Account Security. You are responsible for maintaining the confidentiality of your login credentials. Crown Green Casino will not be liable for losses resulting from unauthorized account access due to your failure to protect your credentials.

3.5 Identity Verification. We may require identity verification (KYC) at any time. Failure to provide requested documents within a reasonable timeframe may result in account suspension until verification is completed.

3.6 Responsible Gambling. If you feel your gambling is becoming a problem, we encourage you to use our self-exclusion or deposit limit tools. The Responsible Gambling Council provides free, confidential support for Canadian players.

4. Deposits & Withdrawals

4.1 Minimum Deposit. The minimum deposit is C$20. Deposits below this threshold will not be processed.

4.2 Accepted Methods. We accept Interac e-Transfer, Visa, Mastercard, Apple Pay, Google Pay, and bank transfer. Available methods may vary based on your location and account status.

4.3 Processing Times. Deposits process within minutes for most methods. Withdrawal processing times vary: Interac e-Transfer 1–4 hours; Visa/Mastercard 1–3 business days; Bank transfer 2–5 business days.

4.4 Withdrawal Requirements. You must complete identity verification before making your first withdrawal. Withdrawals may only be sent to payment methods previously used for deposits unless otherwise approved by our compliance team.

4.5 Currency. All transactions are processed in Canadian Dollars (CAD) unless otherwise specified. Currency conversion fees charged by your bank are your responsibility.

5. Bonus Terms & Conditions

5.1 Wagering Requirements. All bonuses are subject to a 30x wagering requirement calculated on the bonus amount. Wagering must be completed within 30 days of bonus activation, or the bonus and any associated winnings will be forfeited.

5.2 Maximum Bet. While a bonus is active, the maximum bet per spin or hand is C$5. Bets exceeding this limit during active bonus play may result in forfeiture of the bonus and associated winnings.

5.3 Game Contributions. Slots contribute 100% toward wagering requirements. Table games contribute 10%. Live casino games, keno, scratch cards, and progressive jackpot slots contribute 0% unless stated otherwise.

5.4 Bonus Abuse. Crown Green Casino reserves the right to withhold bonuses and associated winnings where bonus abuse is suspected, including but not limited to: low-risk betting strategies designed to clear bonuses without risk, wagering on both sides of a game, and multi-accounting.

5.5 One Bonus Per Person. Welcome bonuses are limited to one per player, household, IP address, and payment method. Duplicate accounts created to claim multiple welcome bonuses will be closed.

6. Intellectual Property

6.1 All content on this Site — including but not limited to text, graphics, logos, game assets, software, and interface design — is the proprietary property of Crown Green Casino or its licensors and is protected by applicable intellectual property laws.

6.2 You may not reproduce, copy, distribute, transmit, display, or create derivative works from any content on this Site without our prior written consent.

7. Prohibited Activities

The following activities are strictly prohibited and may result in account suspension, forfeiture of funds, and referral to relevant authorities:

• Providing false identity information during registration or KYC
• Creating or using multiple accounts (multi-accounting)
• Using software bots, automated tools, or exploits to gain unfair advantage
• Accessing the Site if you are located in a restricted jurisdiction
• Attempting to manipulate game outcomes through collusion, hacking, or technical means
• Using the Site to launder money or conduct financial fraud
• Accessing the Site if you are under the legal gambling age in your province
• Using bonus funds in violation of these bonus terms

8. Limitation of Liability

8.1 Crown Green Casino provides its Services on an "as is" basis without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 To the fullest extent permitted by applicable Canadian law, Crown Green Casino shall not be liable for: (a) any loss of profits, revenue, or data; (b) indirect, incidental, or consequential damages; (c) technical failures, downtime, or service interruptions.

8.3 Our total aggregate liability to you in respect of any claims arising from use of our Services shall not exceed the amount deposited by you in the twelve months preceding the relevant claim.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. For authoritative guidance on your privacy rights under Canadian federal law, visit the Office of the Privacy Commissioner of Canada.

10. Changes to Terms

10.1 Crown Green Casino reserves the right to modify these Terms at any time. We will notify registered players of material changes via email and/or a prominent notice on the Site at least 14 days before changes take effect.

10.2 Continued use of our Services following notification of changes constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account.

11. Contact Information

For questions regarding these Terms, please contact our support team: